Stay comfortable! Typically, jeans and tennis shoes (or shorts, if it’s going to be hot) are good. Again, we always check the weather ahead of our events to make sure that you and our staff are prepared.

FAQs Archive - TeamBuilding ROI

Q: We are having some pretty serious internal issues. Can you help us?

Yes! We want to be there for your team’s internal development as well as to ensure that you have a good time. We have highly qualified organizational development experts on staff who have worked with Fortune 500 companies, Mom and Pop shops, and start-ups. We will ask you in our initial needs assessment what’s going on, and feel free to share. Our call is confidential!

Q: If it rains and we have an outdoor event scheduled, can we have a refund?

We typically will offer you a 365 day window to reschedule your event at your discretion. We always check the weather 96 hours ahead of the event, and we can usually plan for inclement weather by making some program adjustments. There are a few exceptions to this, especially with the Food Truck Challenge, but we are nice people and will work with you to make you happy.

Q: Can we change our guest count prior to the event, even if we have already paid.

If you have more people coming than originally planned, we will charge you a per person fee that can be invoiced at the time of the event. Unfortunately, if the guest count is lower, we have to charge the same amount as originally planned, as we will have already staffed and programmed that event, as well as accounted for travel costs to our team.

Q: What is your payment policy?

We require a non-refundable deposit up front, once we have agreed to work together. We can’t begin programming and staffing until we have a signed agreement and a deposit! Typically, we will require the balance 14 days before the scheduled event.

Q: How much do your events cost? Can you work with our budget?

Our events are priced on a minimum for up to 15 people, and then per person thereafter. Sometimes we discount the per person cost for large groups, and we always offer a discount to non-profit, educational, or military groups. Just ask…we want to work with you!

Q: How long do your team building programs last?

It depends on the program, but typically anywhere from 1-3 hours. We can customize most of our events to meet your timeline, but we find that anything over 3 hours tends to be too long (although, when we combine one of our unique team building programs with a high-level organizational development support program, it can be a half- to full-day.)